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Front Desk Receptionist

Beverly Hills, California • Full-time • $18 – $20 hourly

Zandifar MD is a premier Beverly Hills facial plastic surgery and otolaryngology practice known for natural-looking results, surgical artistry, and deeply personalized patient care. Dr. Zandifar is double board-certified by the American Board of Facial Plastic Surgery and the American Board of Otolaryngology / Head and Neck Surgery, a Fellow of the American Academy of Facial Plastic and Reconstructive Surgery, and a Fellow of the American College of Surgeons — with national recognition that includes Super Doctors, top cosmetic surgeon honors, and features in Cosmopolitan and other media outlets. Our practice offers a full continuum of facial care — from advanced non-surgical aesthetics to transformative board-certified surgical procedures — all under one roof.

Cosmetic Facial Procedures • Rhinoplasty (cosmetic and revision) • Deep plane facelifts and neck lifts • Eyelid surgery (upper and lower blepharoplasty) • Brow lifts and lip lifts • Facial liposuction and facial fat grafting • Hair transplant and eyebrow transplant • Ear reshaping (otoplasty) Functional Nasal & Sinus Procedures • Septoplasty and turbinate reduction • Balloon sinuplasty and endoscopic sinus surgery • Nasal valve repair and septal perforation treatment • Sublingual oral immunotherapy Non-Surgical Aesthetics • Neurotoxin injections (Botox, Dysport, Xeomin) • Dermal fillers (Juvederm, Restylane, Sculptra, Radiesse) • Laser resurfacing and energy-based skin tightening • Medical-grade facials, peels, and in-office facial procedures.

Position Overview

The Front Desk Receptionist at Hootan Zandifar, MD is far more than an administrative role — it is the heartbeat of our patient experience. As the very first point of contact, you set the tone for every visit, every phone call, and every interaction a patient has with our practice. You are the ambassador of the Zandifar MD brand, and your warmth, polish, and professionalism are what make patients feel seen, valued, and confident in their decision to entrust their face to us. In this full-time position, you will orchestrate the day-to-day flow of our Beverly Hills front office, partnering closely with Dr. Zandifar, Dr. Deot, our surgical coordinator, and the clinical team across both surgical and non-surgical service lines. You will manage a high volume of consult inquiries, surgical and non-surgical bookings, and in-person interactions — all while upholding the elite, discreet, and concierge-level experience our patients expect.

The ideal candidate brings a polished presence, a genuine passion for aesthetics and patient care, and a proven ability to thrive in a fast-paced surgical or medical aesthetic environment. You are proactive, detail-oriented, and naturally invested in the wellbeing and confidence of every patient who walks through our doors. You understand that exceptional front desk work is not about managing logistics alone — it is about building trust, creating comfort, and elevating every touchpoint of the surgical journey, from initial consult through final post-op visit. This is an exciting opportunity to be part of a respected, vision-driven Beverly Hills practice led by a double board-certified facial plastic surgeon with national recognition and a strong patient-first culture. If you are ready to grow with us and be part of something exceptional, we want to hear from you.

Key Responsibilities

• Create and deliver the elite Zandifar MD experience — ensuring every patient feels welcomed, valued, and cared for from the moment they arrive to the moment they leave

• Greet and welcome patients in a warm, professional, and discreet manner befitting a Beverly Hills surgical practice

• Answer and direct incoming phone calls, respond to voicemails, and reply to patient inquiries via phone and email with promptness and polish

• Schedule, confirm, and manage surgical consultations, pre-op visits, post-op visits, and non-surgical appointments

• Coordinate complex surgical scheduling — including OR booking, pre-surgical clearances, and pre-op packet distribution — in partnership with the surgical coordinator and clinical team

• Accurately collect and process patient intake forms, medical history, photo consent, surgical consent, and insurance information

• Handle patient check-in and check-out procedures, including payment processing, deposit collection on surgical bookings, and receipt management

• Maintain a clean, organized, and inviting reception area at all times, in keeping with the upscale environment of the practice

• Communicate effectively with Dr. Zandifar, Dr. Deot, surgical coordinators, and the clinical team to ensure smooth patient flow throughout the day

• Follow up with patients regarding upcoming appointments, pre- and post-operative care reminders, and other practice communications

• Manage office supply inventory and coordinate orders as needed

• Uphold strict patient confidentiality and adhere to HIPAA guidelines at all times

• Support general administrative duties including filing, data entry, scanning, and chart management within the EMR

• Assist with other front office tasks as assigned by the practice manager, surgical coordinator, or lead clinician

What We Offer

Competitive hourly pay: $18–$22/hour depending on experience •

Full-time schedule: Monday–Friday, 9:00 AM – 5:30 PM,

A supportive, collaborative, and professional work environment in one of LA’s most prestigious medical corridors — our Beverly Hills office at 8920 Wilshire Blvd

• Access to in-house non-surgical treatments and meaningful staff discounts on services

• Opportunity to grow within an established, nationally recognized facial plastic surgery practice.

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